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Privacy Policy

How we collect, use, and protect your information

1. Information We Collect

We collect the following types of information:

Personal Information:

  • Name, email address, phone number
  • PAN card, Aadhaar details (as required by SEBI)
  • Bank account and payment information
  • Trading account details
  • Financial information and investment objectives

Usage Information:

  • Website usage data and analytics
  • IP address and browser information
  • Device information

2. How We Use Your Information

We use collected information for:

  • Providing investment advisory services
  • Processing payments and maintaining accounts
  • Complying with SEBI regulations and KYC requirements
  • Communicating market updates and recommendations
  • Improving our services and user experience
  • Preventing fraud and ensuring security

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share information only in the following circumstances:

  • Regulatory Compliance: With SEBI and other regulatory authorities as required by law
  • Service Providers: With trusted third-party service providers who assist in our operations (under strict confidentiality agreements)
  • Legal Requirements: When required by court orders or legal processes
  • With Your Consent: When you explicitly authorize us to share information

4. Data Security

We implement industry-standard security measures to protect your information:

  • SSL/TLS encryption for data transmission
  • Secure servers and databases
  • Access controls and authentication
  • Regular security audits and updates
  • Employee training on data protection

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. As per SEBI regulations, certain records must be maintained for a minimum of 5 years.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Opt-out: Unsubscribe from marketing communications
  • Portability: Request transfer of your data

7. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings. However, disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites. We encourage you to review their privacy policies.

9. Changes to Privacy Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

10. Contact Us

For privacy-related questions or to exercise your rights, please contact us:

Email: privacy@investorsempire.com